Businesses are rushing to social media with the misguided believe that it is the new cure all. Social media is great, but many businesses will find it live up to these high expectations. Many companies will set up a FaceBook fan page, Twitter account, etc. then let the dust collect on these social profiles and wonder why it hasn’t resulted in any new clients or customers. Or businesses might do the opposite and avoid social media altogether because it is seen as a waste of time. Here are my top 5 myths associated to what is social media:
1) Too time consuming
Many businesses avoid social media because they feel it is time consuming. Actually, if you let it can be very time consuming. But it doesn’t have to be. Many of the daily tasks on social sites can be automated or social activity can be connected across multiple sites so communication doesn’t just happen in one place but across many social media sites. Usually, I spend less than 20 minutes a day on social sites and even with such a small investment of time I reach out directly to over half a million people and indirectly to almost a billion. There are no other means online or off that can provide such an impact that short amount of time. Social media is possibly the biggest time saver of for businesses seeking to market themselves.
2) Can’t make money with social media
I have heard said this from people, who are so-called experts, many times. It just isn’t true. Social media is a goldmine. It helps when finding clients, converting clients, and creating a network of potential clients. Social media is about making connections and the ability connect with pretty much anyone you want makes it very powerful. Doing a few searches on social sites you can very accurately pin point people interested in your product or service. I use sites like monittor.com or even the advanced Twitter search to find local people that need my help. With social media you can easily listen to these conversations then engage with them. Daily I get 2-5 clients from my social sites, so it is major source of income for me, but it could easily do the same for your business.
3) Not right fit their business
Every business relies on customers and clients. Social media can help any business to build both. If you feel that your business doesn’t need any more customers then you shouldn’t be in business. Successful businesses rely on growth and those that rely too much on their existing client base are destined to fail. Even the most loyal clients can leave. Social media isn’t only about building customers, can it also be about providing better service to them. I often use it to educate my clients so they have a better understanding of what I do. Often this leads to even more business from them.
4) Having a profile is all that is required
I’ve been doing social media for several years now and built companies’ followings on Twitter, LinkedIn, FaceBook, etc. and though I can help them all create thousands of connections some still don’t get it. One client, I built 2000 targeted followers on Twitter, never Tweeted from their account and asked why with such a large base of followers they weren’t getting more daily traffic. The reason I explained was they didn’t give those followers a reason to visit their site. Sounds simple, but if you want to get something out of social media you have to put something in. A little bit of communication can go a long way. So don’t expect that once you built a social profile that you are done, this just the starting point.
5) Social media is expensive
Social media’s only cost is time. Though time is money, it takes very little time to get a lot of return on the time spent. Keep things simple do a few updates, connect with some new people, respond to a few posts…after a while you’ll find yourself building a following and a base of connections that will build your business. I offer many marketing services and social media marketing is always the lowest priced. It is much easier then other online marketing methods. SEO, which is my bread and butter, is expensive to do. It requires constant work on the site and building links. Google ads are even more expensive with SEO approximate cost is 5 cent per visitor with Google ads on average it is $1/visitor. In contrast, social media costs about 1 cent/visitor and as it grows the price continuously drops.
Please feel free to comment…ask me about your problems with social media and I’ll try to help.